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What is a Residential Service Partner Plan?
A Service Partner Plan is preventative maintenance performed on your heating and cooling equipment. Service Partner Plan customers receive two visits per year, one for heating and one for cooling, where a qualified technician will clean and tune up your system to make sure it is in proper working order for each season.
With the ever-increasing energy costs, just making sure your system is cleaned and serviced can help save your energy dollars. It is our strong belief that a thorough and comprehensive maintenance program will pay for itself many times over in repair costs and added longevity of your equipment. As an added benefit Service Partner Plan customers (Discount Customers) receive preferential scheduling consideration if a breakdown should occur and a 10% discount on all service replacement parts. Also, our Residential Service Partner Plan customers get a 10% discount on labor and parts for service calls that are beyond maintenance, and no emergency charges.
Because we know in today’s world our customers are busy, Campbell & Company is now able to offer a payment plan for Service Partner Plans in the form of automatic payments from your bank account or on a credit card (call for details).
Our heating season begins September 1 and our cooling season begins March 1. Also, we contact you via postcard and/or telephone to schedule your appointments during a time that is convenient for you. We also now offer early morning and Saturday appointments.
Residential Service Partner Plan
Preferential Scheduling – We schedule Service Partner Plan customers (Discount Customers) before new customers. Should you need emergency service, we schedule you within 48 hours if booked out for 2 weeks for a non-discount customer.
Reduced Diagnostic for Emergency Service
10% Discount – 10% discount on parts and 10% discount on labor. This also extends into our Electrical Department, Duct Cleaning division, over-the-counter part sales, and sheetmetal and fabrication division – not just work on your heating & cooling equipment.
Reduction of Breakdowns – Because your system is being cleaned and checked on a regular basis, it will run more efficiently, last longer, and has fewer breakdowns. There are certain parts our trained technicians can see starting to go out that we can replace, before they cause a breakdown requiring emergency service.
Warranty – We have a 1 year labor and part warranty on all repairs.